Skip to main content

Troubleshooting recommendations for Residential proxies

To resolve issues with Residential proxies, please follow the recommendations below.

Step 1. Checking the current proxy list

  • Use the SOCKS5 protocol.

  • Try alternative ports such as 10001, 10002, etc.

  • Set IP rotation to every 5 minutes.

  • Use the IP address 185.162.130.85 instead of res.proxy-seller.com.

  • Try connecting via us.res.proxy-seller.com.

  • Alternatively, try connecting via asia.res.proxy-seller.com or asia2.res.proxy-seller.com.

Step 2. Creating a new proxy list

  • Set the Ports value to 1000.

  • Broaden IP selection parameters, leaving only the country and region.

  • Set IP rotation to once every 5 minutes.

  • Choose regions with a large population to expand the IP pool.

Important: IP addresses belong to real users. When a user’s device goes offline, the IP may be temporarily removed from the pool, which can cause temporary proxy unavailability.

Did this answer your question?