If you can't change the email yourself due to lack of access to the account or a technical issue, support will assist you. Please write to the chat.
If there is no active account with orders on the new email
Include the following in your request:
Screenshots of the last three payments from the payment system or bank you used;
The new email address you want to link to the account.
Your request will be registered, and the relevant department will verify the payments. Once confirmed, the email will be changed, and you will receive a confirmation email at the new address.
Please note. If there were fewer than three orders, include screenshots of payments for all orders made. Screenshots of balance top-ups can also be used instead of order payments.
If there is already an active account with orders on the desired email
This situation requires account transfer—please write to the support chat, and they will assist you with merging the accounts.