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How to Complete Verification for Access to Blocked Resources?

Some resources on our proxies are closed by default. Access to some of them can be opened after identity verification (KYC) — this article explains how it works.


Please note. Some resources are closed without the possibility of opening — verification for them is not conducted. To find out if the resource you need can be opened, check with support chat.


How to Start Verification

  1. Write to support chat: specify the resource and describe in detail what you plan to do on it.

  2. The application will be reviewed. After approval, the consultant will send you a personal verification link in the chat.

  3. Follow the link and complete the verification.


Important. Verification is only valid through the link from support chat. KYC completed for a partner account is not suitable for unlocking resources.


How the Verification Process Works

The verification is conducted by the Sumsub service — Proxy-Seller does not store your documents. The entire verification takes a few minutes:


  • provide the email registered on our site and confirm it with the code from the email;

  • select your actual region and type of document;

  • photograph the document from both sides — the image must be clear;

  • complete the facial verification following the on-screen prompts — without glasses and accessories that hinder recognition.


You can see what each step looks like in the demo on the Sumsub website.


Tips for Successful First-Time Verification

  • It's more convenient to complete the process using a phone with a camera.

  • Disable proxy and VPN before starting.

  • You need to agree to the verification process at the beginning — without consent, we cannot grant access.


Once the verification is complete, the consultant will grant you access to the resource.


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