You can change the login and password for connection in your personal account using the lock button above the orders table.
How to change login and password
Open the "Orders" section in the left menu and select "ISP Mix".
"Orders" section and "ISP Mix" format in the left menu. 1 — "Orders" section · 2 — "ISP Mix"
Check any one row in the table — that's enough, you don't need to check all.
Click the lock button — the first one in the row above the table.
Action panel on the "All" tab. 1 — access change button · 2 — button · 3 — address replacement button · 4 — export with settings button · 5 — quick export button
In the window that opens, select the "Login/Password" tab.
Enter the new login and password and click "Save changes".
Authorization change window, "Login/Password" tab. 1 — "Login/Password" · 2 — "Static IP" · 3 — "Save changes"
The "Clear all" button clears the form fields, it does not delete access.
Important considerations
Please note. The login and password are shared across the entire account. Changing them will affect all orders of all formats — IPv4, ISP, IPv6, Mobile, and Mix. The account does not warn you about this.
Please note. The new credentials take effect in 5–10 minutes. During this time, neither the old nor the new credentials will work: the connection will result in an authorization error. You cannot cancel the change — wait for it to apply and then reconnect.
If you have IPv4 or ISP orders with the 100% Uptime option, this button does not affect them, even if you select them along with others. These proxies have their own credentials, which can only be changed through support.