Residential addresses belong to real users. When a device goes offline, the address temporarily drops out of the pool, which can cause interruptions. Below is a step-by-step guide that resolves most of these cases.
Step 1. Check the current list
Connect using the SOCKS5 protocol.
Try other ports — 10001, 10002, and so on.
Set rotation every 5 minutes.
Instead of res.proxy-seller.com, try the address 185.162.130.85.
Alternatively, connect via us.res.proxy-seller.com.
Or through asia.res.proxy-seller.com or asia2.res.proxy-seller.com.
Step 2. Create a new list with broad conditions
If the previous steps didn't help, reassemble the list — this way the system will select addresses from a broader pool.
In the "Proxy list" block, click the "+ List IP" button.
The "+ List IP" button in the "Proxy list" block.
In the "Ports" field, set 1000.
In the "Geo" block, leave only the country and region, remove the city and operator.
Set rotation every 5 minutes.
Address selection conditions in the list creation panel.
Please note. The narrower the geo conditions, the fewer suitable addresses. A narrow pool is the most common reason for connection interruptions. Choose regions with a large population: there are more addresses there.
If the problem persists after these steps, contact support and provide the connection details for the problematic proxy list: address, port, login, and password.