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How to delete an account?

Delete your account and all personal data yourself from the dashboard — a step-by-step guide.

You can delete your account and all associated data yourself from the dashboard — no need to contact support.


Important. Deletion is irreversible: once confirmed, the account and all its data are permanently erased and cannot be recovered.


Steps to follow

  • Open the main page of the dashboard and scroll down the right column to the "Account" section — it is located below the "KYC" section.


Dashboard main page:

Dashboard main page: "Delete" button in the "Account" section at the bottom right.


  • Click "Delete" in the "Delete account" row — the "Delete account" panel will open.


"Delete account" panel: code field, consent checkbox, and "Confirm" button.


  • Click "Send code" — a confirmation code will be sent to your account's email.


"Send code" button in the code field.


  • Enter the code from the email into the "Enter confirm code" field.

  • Check the box to confirm that you understand all data will be erased.


Consent checkbox for data deletion.

Consent checkbox for data deletion.


  • Click "Confirm" — the account and data are deleted.

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